Unlimited Furniture - Brooklyn, New York

slim B.

Exceptional Customer Service Experience!!

Luxurious Couches and Fantastic Shopping Experience!!

I recently purchased couches from Unlimited Furniture Group, and I couldn't be happier! The quality is absolutely luxurious, and they look stunning in my home. The craftsmanship is top-notch, and you can really feel the difference in comfort and style.

I highly recommend Unlimited Furniture to anyone looking for high-quality furniture. Their selection is impressive, and the staff is incredibly helpful. I will definitely be spreading the word about my wonderful experience!
I also had the pleasure of working with Queenie customer success manager while updating my address and following up on a delivery. From the moment I reached out, she was incredibly helpful and attentive.
Queenie took the time to ensure that my address was updated accurately in the system, and she followed up with me to confirm that everything was in order. What truly stood out was her commitment to ensuring my satisfaction. She checked in multiple times to provide updates on my delivery status and made sure all my questions were answered promptly.

It’s rare to find such dedication in customer service, and I genuinely appreciate the effort she put into making my experience as seamless as possible. Thank you for going above and beyond

Holly R.

I’m so happy that I purchased from Unlimited Furniture. They price matched the Bernhardt bed from the onset, kept in contact with delivery status, ensured I was prepared for delivery and followed up to make sure everything went smoothly. Faye C. was a great resource for any questions I had, and ensured I was happy with my purchase. I will definitely purchase from Unlimited Furniture in the future over the competitors. From the picture, you’ll see I need a box spring, and I’ll be in touch with Faye for that! Thanks again.

traci S.

I am very pleased with the nightstands I ordered from Unlimited Furniture. They were very high quality and arrived in perfect condition, with white glove delivery. I will not hesitate to order from them again. Razel Oljol was great to work with and followed up with me to ensure I was happy with my purchase. Delivery was faster than I expected. 👍👍

Mary H.

Ordering from Unlimited Furniture was easy! I had seen these bed tables on Perigold but they only had 1 in stock and I wanted two. Unlimited Furniture had more in stock and they shipped quickly, even faster than what I expected. They gave a reasonable lead time and then quickly beat it. My contact person kept me very well informed and what to do if there were any issues. As delivery got closer, she made sure the delivery day worked for me, and then notified me about the 3-hour delivery window. She also followed up with me after the delivery. I highly recommend Unlimited Furniture!

D C.

Amapolo was amazing to work with from start to finish. I was concerned about placing my order being that I had never ordered furniture in such a way before this, however, I must say, Unlimited far exceeded my expectations. The order process was simple and the communication was impressively efficient, keeping me with updates through the order process. I was notified directly through the processing and the delivery was white glove service. Plus, the quality of the product received is beautiful and very well made. Thank you Amapolo and Unlimited Furniture for your attention to detail with my order and service provided.

Michelle A.

Unlimited Furniture was so great to me every step of the way! I purchased a pair of mirrors and they are beautiful. Delivery was a great experience. Hope to shop with them again very soon, Faye and Daisy were so helpful as was the entire staff!

Kate W.

I found his company, because they had a great sale on the exact patio furniture I wanted for our space. I called to ensure I was getting the correct color combination, and that was the beginning of a wonderful customer service experience. The team helped me to create a custom order and honored the sale price. As soon as I placed the order, Queenie reached out and kept me posted about the status of my order during the entire process. She sent clear email communication and called twice the day of my delivery to ensure that everything had gone smoothly. And it did!!! The furniture is gorgeous, exactly what I ordered and arrived in perfect condition. I was so grateful for the status updates during my wait, which ended up being shorter than expected. I will definitely order from them again. Thank you, Queenie for the outstanding customer service!

Miguel R.

I was able to find the desks that I needed and Unlimited Furniture made everything very easy. After the order was placed, my person of contact was Queenie. She was really professional, followed up on everything. I called to ask her when the delivery would be and she followed through and called me back to give me the expected date. Then she called again to ensure that I was aware of the date and time frame. Finally, once the furniture was delivered she followed up with a call to make sure that we were happy with the delivery service and furniture. Queenie a wonderful asset to Unlimited Furniture - excellent customer service.