Total Comfort Inc - Corona, California

Andrew De La Rosa

Wanted to give a big thank you to Josue! Moved into a new construction home and unfortunately have had a few issues related to HVAC. Our builder has sent out Total Comfort, we've had different techs all have been fine but Josue has been the best. He's worked to figure out some strange issues, on his second visit he was kind enough to handle our after hours call and fix our issue. So a big thank you to him, we are considering purchasing the warranty they provide or the annual Maintenance special and will be requesting Josue to perform our services. He really is one of the best with his knowledge, friendliness, and determination to fix the issue correctly.

Jose C

Service was great and fast. However when I asked for a report as to what was done by the technician, what was checked, the status of the equipment he inspected, etc… nothing was provided. They followed up with me the next day regarding payment so I followed up with the report request again and they ensured that I would get it. It’s been 2 weeks now and nothing has been sent to me. No follow up by them after the fact.

Kathy Mitchell

I had my A/C repaired and thermostat replaced. My technician was so nice and friendly. It's always a pleasure working with the Total Comfort associates.

Johnathan

Kyle from Total Comfort is outstanding! After numerous technicians tried to fix my heater, Kyle was able to diagnose and repair the issue in no time. He was prompt, courteous, and took the time to explain everything clearly to myself and my daughter. His professionalism and knowledge of hvac coupled with his friendly attitude made a world of difference. If you need a reliable technician, Kyle is the one to call. I Highly recommend!

amanda Diaz

Josue's expertise shone brightly and swiftly diagnosed the issue with my AC unit, leaving no stone unturned in uncovering the root cause. Josue's clear explanation of the problem not only reassured me but also brought peace of mind to my mother . I was particularly grateful for the thoughtful gesture of seamlessly incorporating Spanish into the discussion, ensuring that my mother felt fully included and informed. Josue's professionalism and attention to detail made the entire process remarkably smooth, and his dedication to providing exceptional service did not go unnoticed. Thank you once again for your outstanding expertise and commitment to customer satisfaction.

Maria Elena & Amanda D

Teresa Acuna

Go figure had confidence in Total Comfort only to find out their technicians damaged AC equipment and reconstructed our system which resulted in poor performance. Ask techs to take pictures of their work. Just be careful. Their costs are much higher than others in our area. Do your homework. I tried working Total Comfort and they were not open to assisting at the time. Cost to fix would have been $7K.

John Gabriel

The service technician arrived within the specified window. We have been having builder issues with our new construction AC unit. Total Comfort has been really easy to work with. The office staff is really responsive and the tech was really friendly and professional.

Mallory Foltz

We called as a follow-up to our warranty service call and were told that they would be out in an hour and a half. They were even faster than that and after a quick check up were able to diagnose and fix our issue within about 30 minutes. The technician explained important things about our system that we didn't know and was extremely helpful and professional.