Safety Products Inc - Lakeland, Florida

7OKC-com

I'm extremely unhappy with my experience with Safety Products. I first called to get a quote for an item. I told them that I needed 20 boxes of that item. The person on the phone checked the item and gave me a price. The price was a little more than what was on the website. I told her that on the website it says that the price is supposed to be $10.20 if you buy 20 boxes or more. Then she quoted me $9.95 which I was happy with.

She helped me set up my account and showed me the process of ordering. I followed everything she said and proceeded to checkout as asked. The invoice was displayed and the freight was at $0.00 "free". So I proceeded with the transaction and entered my credit card information. That same afternoon, I was checking my credit card transactions when I saw that I was charged an extra 38 dollars. I contacted the company but no one was there to answer. I left a voice mail saying that I wanted to cancel the order. The person that helped me with the order called me and left a voicemail. I called her back and tried to explain that I was not quoted a shipping charge and the invoice did show $0.00 for shipping. She then said that the freight is added after the order is sent to the warehouse, which doesn't make no sense.

Why would someone enter their credit card information after they are given an amount, then get charged a different amount. I went back and checked their website. No where on their website does it say that the price was subject to change after the payment is made.

What made me even more mad is when the representative said to me that next time I make the order they will quote me a price with shipping included. I told her that there would be no next time, because I'm taking my business somewhere else where prices are much cheaper. I could've contacted my Credit Card company and had them deduct the extra charge but I'm not really worried about the extra 38 dollars I was charged.

I just hate it when some people take you for stupid and try to take advantage of you. And for those that think about ordering from this company, make sure you triple check before you order. Better yet look for another supplier that wouldn't hit you with an extra 20% for shipping. Better yet, most other companies will not charge for shipping if you order over a certain amount.

mohammed alabasi

Safety Products Inc is a good clean company. The people who work there were nice and welcoming. They have a a free cold juice and hot fresh coffee for you if wait for your order. Help you load your stuff into your truck too.

Travis Browning

Safety Products Inc has been my go-to for PPE, hazard warning signs, traffic control devices, and technical help from industry experts for many years. Products are shipped directly to my jobsite and on time so our crews have the items needed to reduce risk when performing job functions. Having worked heavy civil construction for nearly 20 years, I appreciate the partnership with SPI. It has been my experience that pricing is below any competition. The team members go above and beyond to make sure our needs are met. I am confident in rating Safety Products Inc 5 Stars and look forward to continuing my relationship with them.

Larry D. Riley

I have worked with Charlie Murphy for 5+ years and SPI has always come through with the best price and service.

William St. Laurent

Mr. Williamson is literally the most helpful person. Couldn't recommend this company higher.

Janmichael Jiménez

If I could give no stars I would have this company is a joke

Ray A

good products, good pricing, outstanding 5 star customer service.

Jason Kovach

very helpful and responded to the emergency phone call within minutes!