Dahl's Equipment Rentals - San Jose, California

Gopal K.

Excellent customer service and can't ask for a better experience than the way we got treated. Tshombe and Brian educated us on all our needs and helped to pick the right equipment... Will go to them in a heartbeat for our needs in future!

Pedro T.

Be careful with the staff that work in this place. They are aggressive and violent. The maintenance manager and the customer service manager started insulting me. I bought a Makita blower 5 months ago I used it twice and the machine did NOT work anymore, they wanted to charge me because according to them I have to use it every week or it breaks down which was a lie, they just wanted to charge me and justify that I was at fault for not using it, be careful with the staff.

Mike O.

They totally fixed the issue.
This is the first time I have rented from Dahl. I rented a power washer And drove from campbell.
There was a problem.
They did deliver a replacement working machine within the hour. They also gave a refund.
They fixed the problem quickly.
I would rent from Dahl again.

DeeWoodio

Great service, great team and great prices for a DIYer like me!

Raimond S.

I rented 2KW electrical generator. The process was easy and the generator worked well and easily. I used it for about an hour and it hardly used any gas. They checked the gas and it seemed not full and topped it off, but luckily didn't charge as there really wasn't anything to add.

The service desk had multiple representatives and there was no queue. They prepared the generator while I was filling in the paperwork and it saved my time.

Sokha O.

I rent their pipe threaded machine 2 times in the past 6 months. The first time the chuck was wobbling which could not even get the thread twice correctly. Called in, they brought in 3 hrs later the replacement. The second machine has no power to thread the pipe. I had to keep step on peddle repeatly to reactivate the motor. The mechanic in chief told me the cord too long. I said no, this is not my first time using it. When I returned the machine, he stood there with his cord. We plugged the machine and put the pipe in to thread and the machine stop after threading 1 revolution. I wasted my time with the machine and that guy. He was not even care to give some credit back to me. A week ago, I went back to rent another one. I checked the machine, in their repair shop make sure it has enough power. It did. But at the last day to return around 10 am, I tried to put reverse to take off fitting on pipe.The machine not reversing and the knob spun around. I did not call them, if I do I have to call, wait for the to come over to look at it and that take the rest of the day anyway. When I returned the machine after work I told them the reverse mode not working. The guy did not say anything but inspect the equipment, die etc and give me the receipt. When I went to the counter, the same incompetent chief mechanic ran over and said I broke the switch because he said the machine was in good condition. And I said no. But the guy at the counter side with his buddy saying why I don't call, so I got to pay for it $135 something. I wasted enough time and money on their pos machines and just told them billed me and walked out. No more this sheeitty place.

OverTheTopCargoTrailer J.

good place to rent all tools from "a to z "...they have it all. Prices are a little on the high side. The reason for 3 stars is that it's very difficult to get parking there, room for maybe 4 or 5 customers at a time, no street parking outside. If they had better parking and slightly lower prices it could be 4 to 5 stars.

Arisel O.

This place does not carry insurance on their tools.
Their trailer stoped working in the middle of the landfill. I moved it out of the way and suddenly the back door came off.
I called the rental place for 30 minutes waiting for help and no one had a clue how to fix the issue. Thanks God, someone at the landfill helped me fix the trailer.

When I retuned the equipment I got charged for damages that weren’t my fault.

This is the cost of my lost due to the lack of maintenance on their equipment.

Unfair Repair charge: $86.00
An extra day for trailer rental: $124.00
Total lost : $210.00

Plus cost of labor waiting to load the trailer 🙁