Custom Heating, Plumbing, & AC Repair Services - Aurora, Colorado

Abby Harris

Custom Heatng helped me today- my furnace went out last nighy. They were very responsive, quick to come out, friendly, Informative and just perfect to work with. I especially appreciate that the owner, Duane, called me back last night within minutes of calling and leaving a message. Also wonderful was that they scheduled someone to come out at the time I needed (rather than giving me just a window of time). And, today is Christmas Eve. It really couldn't have gone smoother. Thank you!

Gay Williams

I've been a customer of Custom Heating since 2009. The customer service is always the best! The technicians are friendly and experienced. The prices are fair. You never want your furnace to go out for any reason. It's a "grunge" task that has to be done. But Custom Heating makes it a pleasurable experience. Thanks again!

Martin Blondeau

I feel scammed. After scheduling an appointment 2 weeks in advance, the technician was here maybe 10min looking at our swamp cooler. Said he would give me a quote the next day. I paid $89 but never heard back from them. Every time I would text, I would get an automated reply from a chatrobot. After a week, I finally called the dispatch and again they told me they will get me a quote but I still have not heard back from them since (3 weeks ago). So $89 for nothing...

Marc Schneider

Nobody is stoked to drop the price of a new car on a heating and AC system, but when that time inevitably comes for your house all you really want is to know the folks taking that money from you are doing quality work and gonna treat the house as if it were their own.

Not only did Dwane get out the next morning after returning an after hours call, but he went above an beyond in the replacement of our system ensuring his employees helped to clean up shoddy DIY work from the previous owners and set everything up properly. The guys he's employed are solid dudes, every interaction I've had with Derik and Deon have been incredibly pleasant and professional.

Genuinely this was the biggest thing I had been looking for as a new homeowner and that was experts to help do right the things out of my wheelhouse, and that's exactly what we got with Custom. Am already looking at other projects I can get taken care of now that I have a trusted set of guys I know I can count on for any job in my house.

Thank you very much Dwane, Deon, Derik and Renee, y'all were outstanding in all categories.

Update 1: continues service for furnace tuned up and water heater flush was excellent as I've come to expect here. Nice to see the same faces back again as well!

Reese Conley

Derik showed up really quick, was incredibly nice, and had us working in no time. We would totally work with Custom Heating again.

Sheryl Clay

Derik came out, on time, and did a start up for my evaporative cooler. He did a good job. He made some adjustments and fixes for me to ensure everything was working smoothly. Friendly and professional. Reasonable cost. Will use again.

Pam Alford

I am pleased with the response from this company. The technician arrived on time and completed checks on both my furnace and air conditioning system. The cost was fair and not a penny more than was estimated when I called to schedule the appointment. I will definitely call again when I need help.

Carolyn Koble

I am giving Custom Heating and Air 4 stars. They are receiving this because of canceling an appointment and not getting it rescheduled for two weeks. This isn’t the first time it’s happened either. Having said that, when the technicians do arrive to do swamp cooler start up, they are really good and efficient. They are also friendly and know what they are doing. I’ve used Custom for many years because the actual service is done well & the cost is average.