Bassett Furniture - Scottsdale, Arizona

Candy Tan

We weren’t expecting to shop at Bassett as thought the furniture are more traditional. Unexpectedly, we found their style are much more updated ( modern, clean lines) than before. The sofa are also comfortable and well designed with good height and depth proportion.
The sales team is so kind, patient, and knowledgeable. We went in many times and they provided the same welcoming service each time.
We just purchased an in stock sectional which will arrive in less than 3 weeks. Can’t wait to get it.
Thanks everyone for your help in our purchase.

Julie Bainbridge

Really rough. Unable to get updates on a substantial order placed a couple of months ago. Emails to Bassett go unanswered and multiple calls into the store lead to "sorry we have a new system, not sure where your order is". I would steer clear from Bassett.

Crystal Carrie

I had the best experience with Marci Taylor. She helped me decide what living room furniture would fit in my living room layout. She’s very good with color and she very confident in her suggestions. During that shopping process, I went to other furniture stores, and out of the three that I went to, I felt that Marci was the best. She made the process easy when I was having a hard time making decisions .I received many compliments from friends and family and referred them to her.

Lynn Benson

What a wonderful experience we had here. Live in California but stopped in to see if they delivered to where I live and they did, so I purchased a Benchmade dining room. Marci, David, and Kristy were great in helping decide finishes. They all had great ideas and rational for why I should get the finishes and configuration and since I had measurements put it in a floorpan right there on the spot!! I've read so many reviews and realize you have to be careful because so many people complain because they don't get their way then live a bad review, well, check this team out because they are phenomenal!!

Steven Schreckengost

I recently bought a Moby couch from Bassett Furniture and have been really pleased with it. It’s very comfortable, making it great for naps.

David, the salesperson, was helpful in selecting the right fabric and cushion cores, focusing on comfort. The store was clean and well-organized, which made shopping there a good experience. The staff were friendly and welcoming, and I appreciated that there was no pressure to make a quick purchase.

Overall, I’m happy with my Moby couch from Bassett Furniture and the service I received.

Terrie Bennett

I walked in one day and met Marci T. who has helped me decorate our new home in Scottsdale. She is amazing and a tremendous asset to the store. I have also had the opportunity to meet everyone at this location and they all have been so friendly and helpful. A terrific group to work with but Marci has gone above and beyond, pulling everything together. I don't know what I would have done without her. She worked within my budget and made it all happen within a reasonable time frame. Her personal attention to every detail and communication skills were excellent. I can't tell you how many compliments I have received when people visit our home. I am recommending Marci & the store to everyone I meet!

Shi Feliciano

HORRIBLE EXPERIENCE. BUYER BEWARE. The salesperson, Tammy Leach, completely lied to us about the furniture we purchased. We didn't have the time to wait several weeks to custom order bedroom furniture so we bought some pieces that Ms. Leach said were already made and available to ship.

Now, we are told that it will still be five weeks before we can get them because they are coming ALL THE WAY from California. Spoke with Ed (because Tammy Leach promised to call back and never did) and he said management says our only options are to cancel and pay 15% restocking fee or wait another 5 weeks. Cancelled because I don't do business with dishonest people.

Bait and switch, deceptive business practices.

Susan Postle

David was so helpful in choosing our accent chairs for the formal living room. We purchased the perfect set. You can the fabric/leather and wood stain to customize your furniture. Great experience and NOT the most expensive. Good quality furniture