Atlanta Jewelers - Douglasville, Georgia

Maddie W.

If I could give 0 stars, I would. I went there to get a tennis bracelet sized. Oozie asked me to try on a Diamond necklace. I did. He tried to get me to pay $2000 for it, I declined. Then he dropped the price to 1250 and said I could walk out of it for free today and “pay him later.” I ended up getting the necklace out of guilt and pressure. I brought the necklace to a jeweler and got it appraised for $300!!!! The dude literally charged me $1250. I took the necklace back the next day and confronted him. He said that how we do business and make money. He refused to let me return it. I was very disappointed and he told me to take it up with the 3rd party financing company. Oozie and this business are very dishonest and deceitful people. Whatever you do, STAY AWAY FROM THESE PEOPLE!

Sanford S.

Stay away from this place. They lie to get your business,once you have done business with them it's a total different song. I was dealing with Oozi. I will stick stores that actually provide customer service and work with their customers.

Welnecia R.

Oozi is my fav jeweler I always shop
With him Atlanta jewelers are the best in city I flew from Florida to buy this

Martez S.

Oozi is the best and shop with him valentines he took care of me gave me a crazyyy deal just like him

Lavairan S.

Perfect jewelry spot i bought something for my son it’s still with him and they took really good care of us

Julius C.

I don’t know about you guys but oozi took care of me and Atlanta jewelers are the nicest

Irving M.

IF I COULD GIVE A NEGATIVE RATING....I would! BEWARE OF THEIR TACTICS! The owner and employee used very unethical sales tactics. I went there to get a watch sized, with no intention of buying anything. He kept saying that he would give me a really good deal. So, he ends up offering me a watch ($750) and a pair of earrings ($3000). I said that was out of my budget. He said I'll give you a deal, just to have your business. So, now the watch was $400, and the earrings were $700. I was willing to pay that amount. He said you can finance it and walk out without paying anything today. I was ok with that, but I told him that I did not want to lease through any company because it's expensive. In the midst of applying for the credit he asked to see my phone. He said I was approved, I just needed to put $79 down with a credit or debit card. He said the payments would be $48 biweekly or $96 a month. He processed the payment, and he bagged the items. He then wrote 90 days on the receipt. I asked what that was for and he said try to pay it off in 90 days, it'll help your credit. When I made it home and logged into the account, it was processed through Acima Leasing not Acima Credit. I went back to the mall and asked why he processed it as a lease and not credit? He stated that there must have been some miscommunication between us, I then stated that I told you I did not want this as a lease. I asked for a refund, and he said we don't do refunds. I then called Acima to see if there was anything I could do, because I thought it was a credit account, I then went online and left a review. He immediately calls and asks what he could do to make it right. He asked me to take the review down. He said just come to the store tomorrow. The next day I arrived, at the kiosk, with the items, and he's not there. I call him and he asks to speak to the employee there and hangs up. The employee goes through some drawers and pulls out a silver bracelet to give me. When I asked what it was for, he said the owner told him to give that to me. So instead of making it right and returning the merchandise, he was going to give me a bracelet to make me shut up. I did not take the bracelet, and I left. I told him that I would be reaching out to the BBB, and I had to block his number because he kept calling me over and over. The next day I went and had the items appraised and was in complete disbelief. The Invicta watch was worth $50 and the earrings $100. THESE PEOPLE ARE VERY SHADY, AND WILL SELL YOU ANYTHING TO MAKE A DOLLAR!

Conzuelus S.

If I could give this company zero stars, I WOULD! They deserve no high praises. When I stopped by he counter, the salesmen presented themselves honorable, however that was a lie. One of them took my phone while the other tried to sweet talk me. The sweet talking salesman proceeded to show me some decent items, so I tried some on. But I told them I'm not sure if I wanted to spend that kind of money. Both salesmen ensured me that I could try them out and return the items within 30 days for a refund, if I decided I didn't want them. I told them that I didn't have my glasses with me so I couldn't see. They reassured me that everything was good. I got the items home and didn't like them as much as I thought I would. When I attempted to return the items, they said only for exchange. Their faces when I brought the items back let me know they knew they lied.

I called their company for resolution, and the call was Escalated to Resolution Dept. I waited almost two weeks without any contact. So, when I called them back today I was told that I can return the item for no money back and still owe the balance and no merchandise because monies spent is considered rental fee! What?! You got me messed up!!! I would have traded the items for something I truly wanted but i really wanted to see if these men would keep their word. The answer is NO! I WILL NEVER BUY FROM THEM AGAIN nor will I recommend this company to anyone!!! Salesmen as a whole are dishonest but these two completely took advantage of me. I feel betrayed!!